How to cancel my subscription/get a refund

If you are having difficulties using the app, here are the most common problems and their solutions:

Please note that to request a refund, you must contact Apple Support at Developers on the App Store do not have access to the payment system and only Apple Support can provide refunds.

To check or cancel your subscription:

  1. Open the Settings app.
  2. Tap “My Profile”.
  3. Tap “Subscriptions”.
  4. Find our app and tap “Cancel Subscription”.

If you cannot find our app in the “Active Subscriptions” list, it means you do not currently have a subscription.